Conflict is often thought to be negative such as a disagreement or controversy. However, especially in a business setting, conflict can be positive. Conflict often creates opportunities for growth and new ideas in the business and can lead to improving the business profits and / or efficiency.
Conflict if escalated can often lead to anger. When someone is angry, usually they are focusing on their anger, and not the underlying issue. Therefore, it is best to diffuse the anger before meeting to discuss how to resolve the conflict. Some tips for diffusing anger are: Continue reading “How to Turn Conflicts into a Positive for your Business”