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Caribbean Development Bank

Public and Private Sectors Meet on Economic Development


Public and Private Sectors Meet on Economic Development

Today, the Belize Biltmore Plaza was the site of a very high-profile, high-powered economic forum, under the theme – Strengthening Partnership for Growth. It’s the third of its kind, an initiative to strengthen the collaboration between the public and private sectors in Belize. Industry stakeholders, big business operators, bankers, financial experts, entrepreneurs and government officials engaged in panel discussions on various pertinent topics with one goal – developing the economy. Mike Rudon was at the opening ceremony this morning and has the story.

 

Mike Rudon, Reporting

The first business forum took place in 2011, an effort by government to open meaningful dialogue with the private sector in Belize. Since then the initiative has taken flight, and today there was massive participation from private sector stakeholders, as well as industry giants and financial experts. Traditionally the sessions have been speech-centred, but this year it’s being done different to allow for more interaction, input and constructive discussion.

 

Mike Singh, C.E.O., Ministry of Trade and Investment Promotion

“This year we’re doing panel discussions, and we’ve brought in people from key areas in government, key areas in the private sector, key areas in the productive sector to sit and have discussions on specific topics, to discuss issues like competitiveness, education, skill needs…I could go through a long list but I believe that there are four panels after which there are question and answer sessions with the private sector. The Prime Minister is on hand to address any issue that they might have, and I also believe that for him it will be a learning experience as well because it really is intended to be a two way thing, not a one way speech-giving activity.”

  Continue reading “Public and Private Sectors Meet on Economic Development”

BELTRAIDE Facilitates WorkshopTo Enhance Customer Service Delivery for Micro, Small and Medium Sized Enterprises in Belize


IMG_7201The Belize Trade and Investment Development Service (BELTRAIDE), with the assistance of Caribbean Development Bank (CDB), is facilitating the delivery of a three-day training workshop on “Enhancing Customer Service Delivery for Micro, Small and Medium-Sized Enterprises (MSMEs)  in Belize”. The workshop is being held at the Best Western Belize Biltmore Plaza. It commenced on Tuesday, January 15, 2013,  to Thursday, January 17, 2013, from 8:30a.m.- 5:00p.m.

The facilitator for the workshop is Mr. Brian Lin. He is the Business and Investment Facilitation Officer at BELTRAIDE, and the consultant for the workshop. Throughout the course of the three days the participants will be educated with information on several topics, including:

  •  How to build a service delivery strategy
  • Customer retention strategies
  • Methods of measuring service levels
  • How to get effective customer feedback
  • Developing a customer service action plan

Twenty Micro, Small and Medium Sized Enterprises from Belize, have been selected to be a part of this training with the purpose of enhancing their capacity building. As a deliverable, the participants are to develop a Customer Service Action Plan and Strategy, to be implemented in their business, and which will be monitored by the consultant. It is expected that the workshop will equip participants with a well-defined scope, and contribute to the success of their business.

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