The Outsourcing World Summit 2.0 held in Orlando Florida from February 16th-19th, 2020, is one of the world’s largest outsourcing events that aims to address and educate key industry players on essential issues and activities that affect the outsourcing sector in the present day. Continue reading “BELTRAIDE Attends the Outsourcing World Summit 2.0 in Orlando Florida”
The Belize Training and Employment Centre (BTEC), a unit of the Belize Trade and Investment Development Service (BELTRAIDE), today, completed its “Job Preparedness BPO Training” which provided participants with an introduction to customer service, telephone etiquette, handling customer complaints, rapport building, sales and other skills to make them better equipped for employment in the Business Process Outsourcing (BPO) Industry.
To celebrate the outstanding accomplishments of the eighteen (18) successful participants, the Belize Training and Employment Centre held a certificate ceremony at The Belize Training and Employment Centre, Enterprise Training Room on May 5th 2016.
Guest Speaker for the event was Mr. Hero Balani, Acting Manager BelizeInvest, Investment Generation, Beltraide, who gave participants an insightful overview of Belize’s growing potential in the progressing BPO Industry.
BTEC, along with its parent company, BELTRAIDE, continues to operate at highest standards and remain at the forefront of ever-changing market demands and industry specific needs. BTEC’s core purpose is to reduce the barriers to gainful employment and remains committed to develop and sustain Belize’s quality workforce.
Government officials from Belize and private sector representatives will meet in February to discuss a new Commonwealth strategy to improve the country’s business services sector.
The meeting, which will take place on 17 February in Belize City, will be an opportunity to examine the benefits of increasing the country’s business services and identify priorities for policy and institutional reform. The strategy was developed by the Commonwealth Secretariat in collaboration with the Belize Trade and Investment Development Service (Beltraide).
Businesses services cover a wide range of activities including accounting, data processing, IT-related services and telecommunications. Governments and businesses around the world outsource a proportion of these services to make efficiency gains or as part of a wider corporate strategy.
The global business services outsourcing industry is expanding in the Latin America and Caribbean region and accounts for 9% of all foreign investment in business outsourcing. More companies in large markets, such as the United States, are opting to outsource non-core business activities to countries close by that can offer services at a lower cost, creating opportunity for Belize and other countries in the region.
Shared from The Commonwealth
Public and Private Sectors Meet on Economic Development
Today, the Belize Biltmore Plaza was the site of a very high-profile, high-powered economic forum, under the theme – Strengthening Partnership for Growth. It’s the third of its kind, an initiative to strengthen the collaboration between the public and private sectors in Belize. Industry stakeholders, big business operators, bankers, financial experts, entrepreneurs and government officials engaged in panel discussions on various pertinent topics with one goal – developing the economy. Mike Rudon was at the opening ceremony this morning and has the story.
Mike Rudon, Reporting
The first business forum took place in 2011, an effort by government to open meaningful dialogue with the private sector in Belize. Since then the initiative has taken flight, and today there was massive participation from private sector stakeholders, as well as industry giants and financial experts. Traditionally the sessions have been speech-centred, but this year it’s being done different to allow for more interaction, input and constructive discussion.
Mike Singh, C.E.O., Ministry of Trade and Investment Promotion
“This year we’re doing panel discussions, and we’ve brought in people from key areas in government, key areas in the private sector, key areas in the productive sector to sit and have discussions on specific topics, to discuss issues like competitiveness, education, skill needs…I could go through a long list but I believe that there are four panels after which there are question and answer sessions with the private sector. The Prime Minister is on hand to address any issue that they might have, and I also believe that for him it will be a learning experience as well because it really is intended to be a two way thing, not a one way speech-giving activity.”