The Belize Training and Employment Centre (BTEC), a unit of the Belize Trade and Investment Development Service (BELTRAIDE), today, completed its “Job Preparedness BPO Training” which provided participants with an introduction to customer service, telephone etiquette, handling customer complaints, rapport building, sales and other skills to make them better equipped for employment in the Business Process Outsourcing (BPO) Industry.
To celebrate the outstanding accomplishments of the eighteen (18) successful participants, the Belize Training and Employment Centre held a certificate ceremony at The Belize Training and Employment Centre, Enterprise Training Room on May 5th 2016.
Guest Speaker for the event was Mr. Hero Balani, Acting Manager BelizeInvest, Investment Generation, Beltraide, who gave participants an insightful overview of Belize’s growing potential in the progressing BPO Industry.
BTEC, along with its parent company, BELTRAIDE, continues to operate at highest standards and remain at the forefront of ever-changing market demands and industry specific needs. BTEC’s core purpose is to reduce the barriers to gainful employment and remains committed to develop and sustain Belize’s quality workforce.