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Women Innovators Network in the Caribbean (WINC)

As part of its Entrepreneurship Program for Innovation in the Caribbean (EPIC), infoDev is seeking a qualified firm with presence in the Caribbean to support the team in the delivery and implementation of the Women Innovators Network in the Caribbean (WINC) program. Whilst already published on infoDev’s website, we bring this opportunity to your attention – for your own consideration and/or assistance in circulating to others who may have the interest and required capabilities to apply. As you will imagine, we are keen to bring on board the very best support possible for the region’s women entrepreneurs!

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Expression of Interest Deadline: 11^th August 2014, 11:59 PM (EST)

Overview of WINC’s program

WINC is implementing a hybrid approach in supporting innovative and growth-oriented women entrepreneurs in the Caribbean, with the objective to (i) actively encourage growth-oriented women entrepreneurs to apply and participate in EPIC’s Caribbean Mobile Innovation Program (CMIP) and Caribbean Climate Innovation Center (CCIC); and (ii) provide business acceleration service offerings to innovative and growth-oriented entrepreneurs in other sectors. Across all sectors, WINC will provide a peer-to-peer network to support growth-oriented women entrepreneurs and inspire future women business leaders in the region.

WINC’s three main program components are as follows:

Continue reading “Women Innovators Network in the Caribbean (WINC)” →

August 8, 2014 0

10 Customer Service Tips

The People aspect of business is really what it is all about. Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services. Putting all the focus on the merchandise in our store, or the services our corporation offers, leaves out the most important component: each individual customer.

Keeping those individual customers in mind, here are some easy, down-home customer service tips to keep ’em coming back!

1. Remember there is no way that the quality of customer service can exceed the quality of the people who provide it. Think you can get by paying the lowest wage, giving the fewest of benefits, doing the least training for your employees? It will show.Companies don’t help customers… people do.

2. Realize that your people will treat your customer the way they are treated. Employees take their cue from management. Do you greet your employees enthusiastically each day; are you polite in your dealings with them; do you try to accommodate their requests; do you listen to them when they speak? Consistent rude customer service is a reflection not as much on the employee as on management.

3. Do you know who your customers are? If a regular customer came in to your facility, would you recognize them? Could you call them by name? All of us like to feel important; calling someone by name is a simple way to do it and lets them know you value them as customers. Continue reading “10 Customer Service Tips” →

July 30, 2014 0

Expression of Interest Notice – Dominicana Moda 2014

Notice for CARIFORUM Fashion Firms

Invitation to participate in Dominicana Moda 2014

October 20-25, 2014

Santo Domingo, Dominican Republic

The Caribbean Export Development Agency (Caribbean Export) under the 10^th European Development Fund (EDF) will be collaborating in the organization of Dominicana Moda 2014 (DM2014) in Santo Domingo, Dominican Republic. Caribbean Export is highly committed to the development of the Fashion sector in the Region and seeks to enable opportunities such as these to engage relevant stakeholders and foster sector-wide integration. This collaborative effort will provide a great opportunity for emerging and established fashion designers in the Caribbean to expose their vision at a regional and international stage, thus positioning the Caribbean as an international go-to location for Fashion design and ingenuity.

In the past 9 years, Dominicana Moda has grown to be the official Fashion Week of the Dominican Republic thus the most important platform for the Fashion Industry. Throughout its history it has certainly become the fastest growing runway show in the Latin American region.

Dominicana Moda is a yearly event for around 6 days of continuous runway shows where the best brands and designers come together. Major fashion houses have participated in the past, and this year it will surely continue to grow. Continue reading “Expression of Interest Notice – Dominicana Moda 2014” →

July 23, 2014 0

Public and Private Sectors Meet on Economic Development

Today, the Belize Biltmore Plaza was the site of a very high-profile, high-powered economic forum, under the theme – Strengthening Partnership for Growth. It’s the third of its kind, an initiative to strengthen the collaboration between the public and private sectors in Belize. Industry stakeholders, big business operators, bankers, financial experts, entrepreneurs and government officials engaged in panel discussions on various pertinent topics with one goal – developing the economy. Mike Rudon was at the opening ceremony this morning and has the story.

Mike Rudon, Reporting

The first business forum took place in 2011, an effort by government to open meaningful dialogue with the private sector in Belize. Since then the initiative has taken flight, and today there was massive participation from private sector stakeholders, as well as industry giants and financial experts. Traditionally the sessions have been speech-centred, but this year it’s being done different to allow for more interaction, input and constructive discussion.

Mike Singh, C.E.O., Ministry of Trade and Investment Promotion

“This year we’re doing panel discussions, and we’ve brought in people from key areas in government, key areas in the private sector, key areas in the productive sector to sit and have discussions on specific topics, to discuss issues like competitiveness, education, skill needs…I could go through a long list but I believe that there are four panels after which there are question and answer sessions with the private sector. The Prime Minister is on hand to address any issue that they might have, and I also believe that for him it will be a learning experience as well because it really is intended to be a two way thing, not a one way speech-giving activity.”

Continue reading “Public and Private Sectors Meet on Economic Development” →

July 18, 2014 0

Trade and Investment C.E.O. says GOB is Growing Jobs

The latest statistics on unemployment in Belize, released a few weeks ago by the Statistical Institute, shows an increase in joblessness in the districts. The only increase in employment was in Belize City, a result of the ongoing city infrastructure projects. The dialogue between the public and private sectors is focused on driving the economy and in his address this morning the Prime Minister made special mention of new projects to be labour intensive. So while job creation is a priority of development, is it a reality in Belize today? Ministry of Trade and Investment Promotion, Mike Singh, says it is.

Mike Singh, C.E.O., Ministry of Trade and Investment Promotion

“In the major sectors they’re actually hiring more people. The Prime Minister spoke about the second sugar mill in the west. I know for a fact that they are up to about five hundred and fifty new employees, just in that factory alone, and as they expand they expect to be up to about eight hundred and fifty. In the north sugar is growing, you’ve seen the numbers, production is up. They are planning an expansion program as well. Citrus is getting back on its feet. Shrimp…there’s going to be a lot of discussion about shrimp. In fact, one of the gentlemen on my panel is Mr. Alvin Henderson, and he will tell you that his production is growing, his exports are growing, and he is expanding jobs. The former Fresh Catch Tilapia Farm, for instance, is now back in operation. It’s now called Fine Catch. It’s owned by Mr. Michael Feinstein, and in a discussion I had with him three weeks ago, he expects to have between four to six hundred people employed there once they get into full production.”

http://edition.channel5belize.com/archives/101588

July 18, 2014 0

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