The Belize Training and Employment Centre (BTEC), a unit of BELTRAIDE, has successfully completed another round of Hospitality Trainings. This round was held in Placencia Village and focused on the areas of Waitstaff and Housekeeping and Janitorial Basics.
The three-week programme provided participants with the skills needed to prepare them for employment in the hospitality industry. The first week covered soft-skills such as professionalism, time-management, conflict management and communication skills while the second week focused on customer service excellence and service recovery. In the final week of training, participants were divided into their respective technical areas and were given practical assessments that emulated realistic workplace experiences.
To celebrate the accomplishments of the twenty-seven graduates, a certificate ceremony was held on March 21st 2019 at the Placencia Community Centre where fourteen participants were awarded certificates of completion in the Waitstaff Training and thirteen in the Housekeeping and Janitorial Basics Training.
BTEC ,and in extension, BELTRAIDE, remains committed to developing well-trained , marketable and self-sufficient individuals by providing industry specific and demand driven programmes that will sustain a quality workforce.